TinaJones92's profile

New Poster

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2 Messages

Fri, Aug 23, 2019 12:00 PM

Problem receiveing mail from german email provider

Hi there

 

i'm moving to Germany in the next few weeks for a couple of weeks and for preperation i have signed up for a german email provider to test their service out (t-online.de) , after sending a test mail it was delivered the spam folders ,  i'm not sure why , can you help me out ?

 

cheers

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New Poster

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2 Messages

2 y ago

Latoque

Expert

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28.7K Messages

2 y ago

Email from other countries can be problematic.  In your situation I would call Comcast security and see if they can help with this--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

 

I don't know if you will be able to sign into your Comcast email once you are in Germany.

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CCAntiSpam

Bronze Problem Solver

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1.9K Messages

2 y ago

@TinaJones92 I see several these getting flagged.  Please ensure when messages are misclassified like this, that you mark them as "not spam" or move them back to your inbox.  I'll work to get this resolved.

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