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Tuesday, November 12th, 2024 1:33 AM

presumed phishing attack spoofing xfinity rewards

A strange page opened on my browser, which claimed it was a survey from Xfinity rewards.  Here is the url that appeared in my address bar:

[Edited: Phishing Link]

I don't recall hitting a link in an e-mail or a website that might have opened this page, but it looks very suspicious.  The domain name has a very suspicious registration, and is allegedly based in Iceland.

I kept a screenshot, but can't post it here.

I'd like to be sure Xfinity knows about it.

Official Employee

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1.8K Messages

1 month ago

Good evening @user_nywv1q, and thank you for reaching out on our Community Forums, we appreciate it. Thank you for letting us know about this phishing attack. I would encourage you to report this to our dedicated Customer Security Assurance (CSA) team here https://internetsecurity.xfinity.com/help/report-abuse.

 

2 Messages

Very helpful, thanks.  I wish I could have found my way to it myself.  Xfinity's "Digital Assistant," or whatever it is called, is dumb as a post.  Its responses to "report phishing attacks"  and similar queries simply put me in a loop.  Alas, that is typical of Xfinity's automated system, which prevents contact with human beings on simple questions like "I need more details about the scheduled service interruption."

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