owlize's profile

New Poster


2 Messages

Thu, Apr 2, 2020 6:00 AM

Popup error message about gmail

In the Folders Menue on the left side of the email screen there are 2 mail accounts that were added before Xfinity lost the ability to connect with Google gmail.
The result is that I now constantly get the same ERROR message popping up about this deficiency which has become extremely annoying.
I have looked for a way to delete the gmail accounts to stop the message but that doesn't appear to be an option - maill accounts can only be ADDED!
How do I stop this ERROR message???



Bronze Problem Solver


2.1K Messages

1 y ago

There is another current thread reporting this, https://forums.xfinity.com/t5/Email-Web-Browsing/Remove-Gmail-Folder/m-p/3319288#M216813.  When you go into the Web email and select the gearbox icon for Settings, then Accounts, do the unwanted accounts show up?

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