U

Wednesday, July 3rd, 2024 10:33 PM

Please update a payment to avoid service suspension on the account.

I am receiving emails from fake xfinity address with request to update "payment details".  Xfinity should alert users about fraudulent emails. 

 
  Your Bill
 

Please update a payment to avoid service suspension on the account.

 
We regret to inform you that the payment method submitted for the forthcoming month has been unfortunately declined.
 
 
To ensure uninterrupted access to our services and avoid any potential, downgrade in service quality.

We kindly request you to update the payment at your earliest convenience to avoid any disruption to your service.

Thank you for being an Xfinity customer.
 
[Edited: "Invalid Link"]
 
Need help paying your bill?

Xfinity offers flexible payment options. Eligible customers will automatically see available options on their payment screen.
 

Other ways to pay:

 
 
Use the [Edited: "Invalid Link"]
 
 
Call [Edited: "Invalid Link"] 24​/7 using our automated payment system
 
 
Find your local [Edited: "Invalid Link"]
 
 
To view your bill online, [Edited: "Invalid Link"]

Expert

 • 

30.9K Messages

3 months ago

@user_en45o7 

Report abuse or phishing here.

Official Employee

 • 

1.7K Messages

3 months ago

Hello user_en45o7, Did you have a chance to visit the link that @Again mentioned? That will be the best place to start and work with a dedicated team for this exact issue. Thank you for providing that link @Again 🙌. 

 

forum icon

New to the Community?

Start Here