1 Message
Pickup vs Delivery
I set up my internet through call and was only instructed to pick up equipment in store. I’m new to the city and can’t get around much. How do I have it delivered instead? And is it possible to expedite it?
1 Message
I set up my internet through call and was only instructed to pick up equipment in store. I’m new to the city and can’t get around much. How do I have it delivered instead? And is it possible to expedite it?
XfinityRaul
Official Employee
•
1.5K Messages
2 months ago
@dxnamae I'd like to welcome you to our Xfinity community. How's your day going so far? I'm sure you have a lot of things to take care of with moving into a new city, so I'll do my best to make this internet activation as easy as possible.
I can definitely mail you the modem but it'll take up to 3-5 days before it's delivered. You may use the Xfinity app to find the address to the nearest store to you and pick one up today.
Just in case you weren't aware, you may use our Xfinity hotspot signal while you activate our internet service at your home. To find your nearest hotspot, go to xfinity.com/wifi and enter your zip code. Once you are at the location, follow the instructions at xfinity.com/wifi to join the hotspot.
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