5 Messages
Phishing Emails
Even though I've turned on my email spam filter, blocked spam email and reported spam to Comcast, I still receive at least two phishing email from AAA, CEN-TECH, Le Creuset, Tractor Supply, Bass Pro Shops, Joanna's Omaha Steak Bundle & Weed Killer Claims Compensation. Some are starting to go straight to spam but still get enough coming through to make it hard to manage. I don't use Outlook or any other apps (just my comcast email). Is there anything more I can do or anything more Xfinity can do to help stem the tide?
XfinityAldrik
Official Employee
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1.6K Messages
1 month ago
Thank you for reaching out to us @user_7gdv6l! Some spam and phishing emails verify if an email is active when the email address automatically downloads the attachments/images linked to the email. To disable this feature, please:
Select the gear icon in the top right corner of the Connect Site.
Select “Email Settings”.
Select “Security” in the top right corner of email settings screen.
Uncheck the “allow pre-loading of externally linked images”.
To report these emails please follow the steps on “Report Spam and Phishing Emails” section on our report abuse site.
11
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Again
Expert
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30.9K Messages
1 month ago
Moved to Email as this isn't Guidelines related.
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