kewh's profile

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2 Messages

Wednesday, November 11th, 2020 12:00 PM

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Phishing emails from "Comcast"

How do I report to Comcast a phishing email that appears to be coming from a Comcast department? I understand that Comcast would not want to know about every phishing email, but should want to know about phishing emails in its company name so they can investigate and/or notify customers.

The email came from "Managing Team" (my email address @housecallpr.com )" trying to get me to validate my information.

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Gold Problem Solver

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26.5K Messages

5 years ago

To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse, then scroll down to the "Report Phishing Emails" section.

 

New Poster

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2 Messages

5 years ago

Thank you, BruceW. I was previously unable to locate the Comcast page for reporting spam and phishing emails and really appreciate the link you provided.

I copied the "source" information for the phishing email, which includes the header that Xfinity needs, and forwarded it to abuse@comcast.net per the Xfinity instructions.

Thanks again.

kewh

 

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