Visitor

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2 Messages

Thursday, January 8th, 2026 8:58 PM

?phishing email

Received email from [Edited: "Personal Information"] regarding updating email service as of Jan 10th,

"We Are Rolling Over- Old Version Closing Down"

Wanting me  to 'click link to view and update email'. Is this legitimate or a other phishing expedition?

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Visitor

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2 Messages

20 hours ago

this is obviously not the chat to speak with a live agent that I thought it was. 

Expert

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33.3K Messages

@user_775c38

this is obviously not the chat to speak with a live agent that I thought it was. 

No, but we can tell you that that is a phishing email and should be ignored or reported here:  https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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