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Friday, July 26th, 2024 6:09 PM

Phishing email - Data compromised ?

I received a phishing mail on my billing date to my  comcast registered email stating my autopayment did not go through and my card was declined and requesting me to pay the bill using the link specified in the email.  Seems personnel data is compromised.

2 Messages

4 months ago

I am unable to forward this email to comcast for analysis

Official Employee

 • 

1K Messages

Hello knn18. Please reach out to our CSA team.

The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues.

Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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