New Poster
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6 Messages
PDF Option "Open In Browser" not showing in e-mails with pdf attachements
PDF Option "Open In Browser" not showing in e-mails with pdf attachements. It now only says Attachment View Download
I only want to open in browser like in the past.
Is there a setting I can change to make it appear?
Thanks,
Kim
Again
Expert
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31.9K Messages
6 years ago
Did you click on View to see what happens?
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k1025
New Poster
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6 Messages
6 years ago
Yes that only gets me a black screen.
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Again
Expert
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31.9K Messages
6 years ago
What browser do you use?
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k1025
New Poster
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6 Messages
6 years ago
I have tried in Google Chrome & In Firefox. I also uninsalled and reinstalled the adobe pdf reader. It did work briefly, but when went back into the e-mail for a second time, the same thing happend again.
I have also found that if I send to my gmail account I can open it, but I need to use the comcast cast account.
It is not a dowload speed issue, because I went to my inlaws house brought my lapot and opened the email from there using their wifi and it did the same thing.
It is definately some sort of security setting somewhere.
Thanks for your assistance.
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Again
Expert
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31.9K Messages
6 years ago
I use Firefox, but not Chrome.
I imagine there is a setting somewhat similar in Chrome.
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k1025
New Poster
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6 Messages
6 years ago
I did that and I am still getting this error.
I have someone coming to look at my commputer today. Thank you for all your help.
Sincerely,
Kim
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Patti4244
Frequent Visitor
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17 Messages
6 years ago
Were you able to find a solution to this? I am having the same black screen problem with .xlsx documents.
I can no longer "open in browser" either, using comcast email.
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Patti4244
Frequent Visitor
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17 Messages
6 years ago
@k1025 I will wait for your update. Thanks!
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k1025
New Poster
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6 Messages
6 years ago
Not yet. My IT guy is still looking into it. It is either a proble with a Windows update or a Comcast Update. Luckily this guys dad works for Comcast so, maybe we can actually get it fixed. I will post how we corrected the situation once it's happend. Fingers crossed!
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