17 Messages
Payment
I have a payment arrangement for Oct 28 but I don’t get paid til the 1st will my service be discontinued if I pay it the 1st it will be 30 days late
17 Messages
I have a payment arrangement for Oct 28 but I don’t get paid til the 1st will my service be discontinued if I pay it the 1st it will be 30 days late
XfinityLinda
Official Employee
•
2.9K Messages
3 hours ago
We appreciate you meeting us here in our community for assistance with your payment arrangement, @user_7d8wnd. We'll gladly review your account and see how we may help. Please send us your name and service address in a Direct Message, so we may assist.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
Find instructions to reach us here: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
0
0