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Thursday, April 20th, 2023 2:00 PM

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Password reset emails from Roblox are blocked to my Comcast email

Hello,

I am having a problem getting my ROBLOX password reset and verification emails sent to my comcast email. They seem to work just fine being sent to my yahoo email when I tested that. I made sure my email was typed correctly multiple times and disabled all of my filters. Even after a day of checking my spam and trash for them they still do not seem to be there. It takes seconds for them to appear in my yahoo email inbox, but I want to use my comcast email. I do get emails to my comcast email from "support-en@roblox.com", but I do not seem to get them from "accounts@roblox.com". I also added the email to my contacts list just incase that was the problem. I feel as though the issue is on Comcast's side since a test with yahoo seems to work just fine.

Any help would be appreciated.

Thanks

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