Visitor
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1 Message
Outlook repeatedly prompts for password
This issue started about 4 weeks ago.
* I get prompted for password on my 2 comcast accounts. Does not occur on my gmail account. One I click OK, emails flow as normal
* I'm running Win11, Outlook 2024 desktop (not 365). Problem also occurred on Outlook 2016 desktop.
* Problem seems to be related to auto-sync, which is currently set to every 5 minutes. Problem does not seem to occur when manually resyncing
* Removed and readded comcast accounts
* Deleted OST files
* Deleted outlook credential in windows credential manager.
* Cleared Outlook cache
* Checking or unchecking the remember password save button has no affect.
* 3rd party apps is enabled on comcast accounts.






XfinityBradM
Official Employee
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1.4K Messages
2 hours ago
@dan0952 When was the last time you reset your Xfinity ID password and had that updated?
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