Outlook and iPhone email access stopped working overnight

I'm having the same issue with Outlook as well as my Samsung email on my Android.

@faithbur​ thank you for taking time out of your day to reply to your post, I completely understand the importance of having access to all email accounts. I did want to help get the proper expectations set up that our options with closed accounts are very limited for troubleshooting. 

To confirm the email access having issues is with a secondary closed email account?

For security purposes, at times we may ask for passwords to be reset, and this needs to be done via the primary Xfinity ID login:https://www.xfinity.com/support/articles/changing-or-resetting-your-password.  

This same issue started for our Comcast email accounts  2 days ago. I’ve spent hours trying to resolve. Web access works from laptop and iPhone, and also works with New Outlook, but the Classic version (we need) stopped working. IPhone error is “can’t access Comcast”. Laptop continuously request login credentials. Can I get a response from Xfinity?

I also sent a test from my Android and it went out.    I just will not sync to receive

@user_wmrqlu​ 

I don't think they are even actively looking at this. Keep getting runaround from support like it's only on my side. 

Xfinity is a [edit] anymore. 

Hello, @user_ca4v74 my apologies for the inconvenience. We are aware that some third-party email clients may be blocked from completing set-up or may not be receiving emails. The temporary fix is to use the Xfinity Connect website http://connect.xfinity.com/ until we can implement a full resolution. 

My Outlook 365 on my desktop is not working, again, as of this morning.

Hi there and welcome to our Xfinity Community Forums page @user_s99gw1. I am sorry to hear that you are not able to get your Comcast email on your Outlook and iPhone. Are you still having issues with your email address?

Yes, still failing as described in posts below

This is definitely still a problem.  I can no longer access e-mail via my iPhone but am able to access e-mail from Outlook on my desktop.  Hope someone from Comcast is reading this...

Regrettably many of us save information we need access to in pst file archives, which ties us to Outlook classic.  Switching clients is a major decision in these cases, and causes a lot of upheaval.  Gmail accounts work well still with Outlook but Xfinity has not worked for 6 days now.  Is this issue still being worked by Xfinity?

based on comcast published configuration information, no secondary password is required.

this configuration has worked for many years... why did it all the sudden change ?

Hello @user_qutgsm, thank you for taking the time to reach out on social media.  I understand your concern with the emails, and I'd like the opportunity to check into that for you.

To access your account, will you please send us a direct message with your full name and complete service address.

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