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mmcmenamin
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Thursday, March 24th, 2022 12:46 AM

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Outlook 2019 encryption error when connecting

“We couldn’t connect to the incoming (IMAP) server using the specified encryption method”. I used SSL and ports 993 and 465. I use Outlook 2019 and it was working then stopped. I deleted the account and added new, and I get this error. Any ideas?

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2 years ago

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30.9K Messages

3 years ago

@mmcmenamin 

See if this post solves the problem for you.

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user_737e00

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2 Messages

3 years ago

I am having this problem also. Has there been a solution? I was told to go to Microsoft. very hard to talk to real person

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RALIR

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4 Messages

2 years ago

I started having this problem about 3 weeks ago (End of July 2022). I have wasted about 30-40 hours and still have not resolved it. Has anybody successfully solved it. Thank you.

Regards,

RaliR

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30.9K Messages

@RALIR​ 

You really should start your own post describing the problem and whether you're using a third party client or using the website interface.

Closing this 4 month old thread to further replies.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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2 years ago

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