Regular Visitor
•
3 Messages
Outgoing email stopped working
My outgoing email stopped working on all my devices. In addition, I cannot send any emails from the Comcast email website. The website error message refers to a policy violation. Everything was working this morning and then stopped an hour later.



XfinityKei
Official Employee
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2K Messages
27 days ago
@Kroton Thanks for reaching out to our team for help. You're in the right place for a resolution.
Does that email show any contact details for you to follow up on? What does the violation say?
Here's a link with our sending limits and blocked file extensions.
https://www.xfinity.com/support/articles/limitations-on-sending-email
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