Kfoste02's profile

Frequent Visitor

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12 Messages

Sunday, February 18th, 2024 4:59 PM

Out going mail not working

Am unable to send emails using my Comcast email account with Outlook mail. Using port 465. Can receive just fine. Can also send using my Gmail account.  Started a few days ago. Can send from the Gmail account to my Comcast account just fine.

Official Employee

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1.1K Messages

2 months ago

@Kfoste02 Thank you for reaching out via our Xfinity Community Forums, it seems many of us live by our email these days, so I understate your concern. Are you able to send an email when you log into your email account at Xfintiy.com? If so, please review the following step-by-step instructions on Configuring your Outlook Setting for your Xfinity Email and let me know if you have any questions while following these steps. 

Frequent Visitor

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12 Messages

Thanks for your reply XfinityChristy! It must have been an issue just over the weekend because it is working perfectly this morning. I am saving these instructions for future reference though.

Official Employee

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1.1K Messages

You're welcome! Please feel free to reach out anytime if you have any other questions or concerns. Our team is here for you. I hope you have a great day and make the rest of your week amazing! 

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Frequent Visitor

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12 Messages

Accepted Answer.

Thanks so much!

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