Visitor

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1 Message

Monday, December 15th, 2025 3:53 PM

open email

I cant get in to my account and open email

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Expert

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33.7K Messages

3 months ago

@user_n1gj0t 

I cant get in to my account and open email

What happens when you try?  What error messages, if any, are you getting?  Are you referring to webmail, or are you using a third party email app?

Official Employee

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2.4K Messages

3 months ago

Hello, @user_n1gj0t! Have you had a chance to review our Expert's questions? And are you still experiencing any issues with email? If so, our Digital Care Team remains here to help however we can :)

Visitor

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2 Messages

To whom it my concern 

Visitor

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2 Messages

22 days ago

Why am Am I having so much trouble of getting onto my email every morning? This is crazy. Not happy! 

Official Employee

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2.4K Messages

Hello, @user_vwh4v5! Thanks for leaving a comment on this post regarding your similar concerns. Our team is here to help! What kind of trouble are you having? And how are you attempting to access your Comcast email account (i.e. Xfinity Connect portal, third party app, etc.)?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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