Regular Visitor
•
6 Messages
Ongoing connection issues
TV, internet, wireless, etc all services. This saga started back in mid February when YOU emailed ME that "we're having some problems ...". Then I get I get almost everyday follow-ups "you're all set" and "we need to make some more critical repairs". Over a month with no reliable service! This is together with phone "we'll be sending someone" (never happened), it will be fixed momentarily (wasn't), etc.
As I'm still paying the bill and getting no service is it too much to ask that at least a human call me and give me a straight answer as to what's going on?
TerriB
Contributor
•
3.1K Messages
19 minutes ago
I am delighted for the wrong reasons to see this post. We have had horrific service issues with internet/X1/comcast voice since Feb 2026 and its not getting any better. Tech visit said all was well when he did diagnostics as did Xfinity Assistant when they performed diagnostics and tested . Its beyond horrific at this point.
0