jlhokie's profile

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1 Message

Wed, Dec 9, 2020 9:00 PM

One year of emails and trash missing from 11/26/2020 - please help!

Noticed all inbox items for one year prior to 11/26/2020 just went missing....they are not showing up in the "recover" option in the trash bin, I don't think they ever went there as all the trash is also missing during the same period.  Please help!

Responses

Latoque

Expert

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28.8K Messages

6 m ago

As a precaution, I would change your password to something stronger than whatever it is right now, and also change your secret question and answer. Suddenly vanishing emails is a common sign of a malware infection or a compromised account. Run a complete scan of your machine with your A/V software to see if it finds anything wrong. 


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