haz10's profile

Contributor

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81 Messages

Tuesday, January 10th, 2023 4:55 PM

One login in webmail for multiple email addresses associated with an Xfinity account

​I have 4 email addresses for webmail (Comcast email accessed with a browser). Is it possible to ​​see all incoming and outgoing emails for all 4 email addresses with ONE login​​? If so, are there instructions available someplace for someone who already has an established Xfinity account? I do not need another Xfinity account.​

Accepted Solution

haz10

Contributor

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81 Messages

2 months ago

Thanks. This capability used to be available in older versions....   Then it appears that with "enhancements", this capability was removed. Too bad...

I was "encouraged" by your support staff to use webmail instead of 3rd party clients. In order to do that, webmail needs to have at least basic functionality like being able to see all emails with one login, not even talking about other more advanced capabilities that many email clients provide. It would be beneficial if Comcast re-instated what they used to provide, to make webmail more useful and easy to use.

Official Employee

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315 Messages

@haz10 I can certainly understand the reasoning behind this and I greatly appreciate you taking the time to provide us with your feedback. Good or bad, feedback is important to us to not only improve our products and services but the customer experience as well. I would gladly pass along the feedback through the proper channels, so thank you again for inquiring about this at our Xfinity Community Forums.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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XfinityEricB

Official Employee

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539 Messages

2 months ago

Hey @haz10. Using the webportal for accessing your emails with us through a web browser, you would have to access each one individually. You can use a third party client possibly to have all emails sent to it to access them all in one place, but logging into them directly can only be done one at a time. Hope this helps. 

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