lightning67's profile

New Poster

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3 Messages

Thursday, July 27th, 2023 9:11 PM

Closed

Old emails all just disappeared today 7/27

All of my old emails disappeared today from my inbox.

I have checked the xfinity online account and I do not see them there either.

They are not in my delete folder either.

I have checked every folder that I have visibility to.

What is interesting is that all my sent emails are still there.

All that is missing is all of my inbox emails.

How do I fix this?  I need them back.

Official Employee

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1.7K Messages

1 year ago

Hello @lightning67, thanks for coming to our forum for help with your missing inbox emails. Yikes, that sounds like a nightmare to me, so I get why you need help on this. I'd love a chance to work with you and try to get these emails back. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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