Official Notification Email Address [Edited]

Can you give me the email address the official notification will come from? I received an email from "New [Edited: "possible malicious email"] saying that my email will be discontinuing if I do not reply by August 07,2025, the emailed was dated today. Looks like spam.

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XfinityAmandaB

Official Employee

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2.5K Messages

22 days ago

user_0xgj1k I understand the concern. Thank you for stopping in for help with this email you received that is odd. We would not request you to reply to any needed steps we provided for your email. We are making some changes that do require action to ensure you keep access, but one of those actions is not a reply. You can check for any changes on our end at Xfinity.com/email.

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user_0xgj1k

Visitor

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2 Messages

No, question not answered. How & when will I be contacted to move to Yahoo ? Do not want to follow scam instructions. What is the authentic email or reply we will receive?

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17 days ago

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Again

Expert

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32.3K Messages

@user_0xgj1k

No, question not answered. How & when will I be contacted to move to Yahoo ? Do not want to follow scam instructions. What is the authentic email or reply we will receive?

How to tell if an email from Comcast/Xfinity is legitimate
https://www.xfinity.com/support/articles/comcast-verified-email

Any time you receive an email from Xfinity, it's a good idea to check it out in webmail

If you don't see the verified logo, you know it's not from Xfinity.

As I have yet to receive the email regarding the move, I can't tell you what the Subject line is, so you'll just have to keep checking in webmail.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

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16 days ago

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XfinityDilary

Official Employee

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2.5K Messages

user_0xgj1k Thanks for your comment. I see @Again replied with some additional information on how to determine if the email is valid or not. Did you get a chance to check that out?

You can also report any spam/phishing emails by visiting our Customer Security Assurance website.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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15 days ago

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Email

user_0xgj1k

Official Notification Email Address [Edited]

XfinityAmandaB

user_0xgj1k

Again

XfinityDilary

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