New Poster
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9 Messages
nothing happens when I click on a hyperlink in an email
This problem just started 2 days ago. Hyperlinks in email not responding. What is the fix?
New Poster
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9 Messages
This problem just started 2 days ago. Hyperlinks in email not responding. What is the fix?
CynR53
Frequent Visitor
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13 Messages
6 years ago
Thanks, that worked!! I thought you meant the popup blocker I'd downloaded; I didn't even realize Chrome had its own.
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Anon743737
Regular Visitor
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3 Messages
6 years ago
That worked for me - thanks!
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janarry
New Poster
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2 Messages
6 years ago
no email
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JVG
Regular Visitor
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3 Messages
6 years ago
Oh my stars! Thank you SO much--this worked perfectly!
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Biff-Tannon
Contributor
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423 Messages
6 years ago
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Lindi500
New Poster
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1 Message
6 years ago
The same thing has been happening to me for a few days now. And today, my email folders disappeared.
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Biff-Tannon
Contributor
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423 Messages
6 years ago
I disabled popup blocker and links work but seems like a security risk. Was this problem caused by update in Chrome or update in Comcast email?
What is safe way to fix this issue?
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CynR53
Frequent Visitor
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13 Messages
6 years ago
Same thing on my Android phone and I have no idea how to change it... May try the Android forum.
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Tuckerdf
Contributor
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25 Messages
6 years ago
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CynR53
Frequent Visitor
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13 Messages
6 years ago
I did the same on my Android but it seems I had to disable the popup blocker for the entire Chrome browser. I didn't see a way to simply whitelist xfinity. If anyone knows how, please tell???
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digby51
Regular Visitor
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3 Messages
6 years ago
SAME THING HAPPENING TO ME FOR 3 DAYS ...NOW....2/15/2019
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Biff-Tannon
Contributor
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423 Messages
6 years ago
Greetings,
Someone said allowing popups to work is the fix but is it a safe fix? Do you really want to allow all popups?
Is clicking on a link a true popup? Seems to me whomever is coding these pages could give options to allow links to work as regular links and actual popups to be be blocked. A link and a popup are not exactly the same things.
Is stopping all links from working the answer? It's like throwing the baby out with the wash.
Users must always be aware and suspicious of links in emails. Links from legitimate senders are normally safe but there are exceptions.
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Tuckerdf
Contributor
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25 Messages
6 years ago
Popup and redirects - the parameter listed by Comcast. Yea, go figure. Don't allow and what happens on a link click?
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LP125
Frequent Visitor
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6 Messages
6 years ago
In the URL address bar you should see an icon with a red X when a pop-up is blocked. Click on it and select your choice to allow or not.
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CynR53
Frequent Visitor
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13 Messages
6 years ago
Yeah, but it's listed in the Chrome browser. Apparently other users have solved the issue by using Firefox. I don't think this is a Comcast issue; I believe it has to do with Chrome and its last update. And I expect there's some freaking internal war between Comcast and Google (Android too,) and we get to be the unwilling pawns. Thanks, tech giants. You've destroyed CA's nicest cities and are now moving on to destroy user experiences on crummy cell phones. Your disruption is becoming more like a hateful intrusion.
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