Skip to main content
user_uzb6lw
1st Topic

Visitor

 • 

2 Messages

09/05/2026 6:51 PM

Not recieving OTP Email needed from Brazil visa service

To login to the evisa portal, an email containing an OTP is needed for verification. This was working initially for several days, but now I am not receiving the email containing the OTP code. I've checked spam, and it is not there. The website indicates the email was sent.

Question

 • 

Updated 

5 minutes ago

18

1

0

Oldest First
Selected Oldest First
XfinityEmilyB

Official Employee

 • 

3.1K Messages

37 minutes ago

 

user_uzb6lw Thank you for posting on our community forum so we can make sure you're receiving all your Xfinity Emails. Are you checking your Email through our online portal: https://connect.xfinity.com/appsuite or through a third party Email program? Have you checked your spam folder to see if the Emails are being sent there? 

 

2

0

forum icon

New to the Community?

Start Here