Not receiving verification emails

I am not receiving login verification emails from apps/websites. First one was the Wish app, then a bank site, now the Meijer (grocery store) app. Please let me know how to fix this. They are not in Spam, they just never arrive at all.

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XfinityLinda

Official Employee

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2.2K Messages

2 years ago

Thanks for connecting with us about your missing emails, @tep1031. We are sorry to hear about the trouble, but we are happy to help. Are you using www.xfinity.com to retrieve your email or a third-party email client like Outlook, Apple Mail, or other?

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tep1031

Regular Visitor

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4 Messages

I use connect.xfinity.com. It happens on both desktop and my android phone.

2 years ago

0

XfinityLinda

Official Employee

•

2.2K Messages

@tep1031 Thanks for clarifying. I need to run some diagnostics with your email/account. Can you please send us a Direct Message with your name, address, and the email? We look forward to your message.

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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2 years ago

0

Email

tep1031

Not receiving verification emails

XfinityLinda

tep1031

XfinityLinda

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