Not receiving verification emails

I am not receiving login verification emails from apps/websites. First one was the Wish app, then a bank site, now the Meijer (grocery store) app. Please let me know how to fix this. They are not in Spam, they just never arrive at all.

Responses

XfinityLinda

Official Employee

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1.8K Messages

1 year ago

Thanks for connecting with us about your missing emails, @tep1031. We are sorry to hear about the trouble, but we are happy to help. Are you using www.xfinity.com to retrieve your email or a third-party email client like Outlook, Apple Mail, or other?

(edited)

2

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tep1031

Regular Visitor

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4 Messages

I use connect.xfinity.com. It happens on both desktop and my android phone.

1 year ago

0

XfinityLinda

Official Employee

•

1.8K Messages

@tep1031 Thanks for clarifying. I need to run some diagnostics with your email/account. Can you please send us a Direct Message with your name, address, and the email? We look forward to your message.

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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1 year ago

0

Email

tep1031

Not receiving verification emails

XfinityLinda

tep1031

XfinityLinda

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