Frequent Visitor
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5 Messages
Not receiving Spam emails
Hello! I realized that I'm not receiving any Spam emails when I missed an interview appointment and then another email sent in March that I learned of today. I have no filters in place for emails. Any ideas please? Thanks!
Responses
Accepted Solution
ComcastCSAEmail
Official Employee
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580 Messages
1 y ago
@jlbwacoach can you PM me the exact domains you are having issue with? im seeing 100% of all emails sent to you being delivered to you. I am also able to see an email client accessing the emails and then shortly after a "deletion" process is happening. Can you try disabling the email account within your iPhone mail and seeing if anything changes?
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jlbwacoach
Frequent Visitor
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5 Messages
1 y ago
@ComcastCSAEmail - would you be so kind as to look at this issue for me? I've not reached anyone at Comcast who can find my problem. I don't receive any Spam emails at all. I'm missing important business email from people who haven't emailed me before. I don't have any filters setup so can't change the sensitivity. Please help. Thank you!
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jlbwacoach
Frequent Visitor
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5 Messages
1 y ago
Thank you for helping out @ComcastCSAEmail . I did delete the Comcast email from my phone. I'm not sure how to DM you from this forum. Do I use regular email?
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ComcastCSAEmail
Official Employee
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580 Messages
1 y ago
yeah try to use the webmail and see if any new spam emails come through, if not just send me another PM.
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jlbwacoach
Frequent Visitor
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5 Messages
1 y ago
Hello! Yes, after I took my Comcast email off of my iPhone, I am now getting Spam emails to my account through the web mail. Thanks for this suggestion. I'll see what happens if I add it back to my phone.
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bearone2
Frequent Visitor
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19 Messages
1 y ago
i'm confused, most folks don't want spam & complain that it's coming thru.
why are emails regading employment coming in as spam??
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jlbwacoach
Frequent Visitor
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5 Messages
1 y ago
After I took my Comcast email off of my iPhone, I am now receiving daily spam which is fine because now I know it is working.
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