donnovyjr2's profile

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Thu, Dec 10, 2020 12:00 PM

Not receiving some emails from e-Rewards

  I haven't received some emails from e-Rewards after December 1, 2020.  Nothing in my inbox or spam folder.


  An email from e-Rewards customer service,, was received.  e-Rewards deactivated my account as they received a "hard bounce" to emails sent from  They asked me to check my email filters.  I don't have any email filters, so the emails are apparently being blocked by Comcast.


  Can anyone help with this?



Accepted Solution




28.8K Messages

6 m ago

Call Comcast security.  They handle blocking issues----------------------


Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

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