U

Visitor

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1 Message

Thursday, April 24th, 2025 3:51 PM

Not receiving new email on laptop

Iamnot receiving new email on my laptop.  I have accessed my email on the Xfinity app but nothing for a week.  Comcast asks for my password and when I enter correct password it says not correct.  I have deleted account and reinstalled, nothing.  

Official Employee

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3.2K Messages

15 hours ago

@user_4307zm I am sorry to hear you are unable to log into your email. Have you used the link: xfinity.com/password to update your password?

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