Visitor

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1 Message

Wednesday, August 13th, 2025

not receiving emails

Havent gotten an email to my inbox for over 3 months. Noticed it after I tested resetting my password for another service that has my email linked to it... No customer service email to send to and automated support is insufficient. Tested email safe list and a few other "common fixes" with no luck. The only time I have now received an email is from the community mailer telling me I have created this account...

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Official Employee

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437 Messages

13 days ago

Howdy user_cm213! I appreciate you taking the time to bring your email concerns to our community, and would be happy to help however possible 🙌

Are you currently logging into your email via Xfinity Connect, or are you using a third-party client service?

 

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