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Saturday, January 11th, 2025 8:59 AM

Not receiving emails

Got message

cannot get email

the mail server “imap.comcadt.net” is not responding. Verify that you have entered the correct account information in mail settings 

server code “ALERT,” server message “Temporarily black listed IP address,” try again later. Last email I got was from Wednesday January 8. Please advise what I can do to receive my emails. 

Official Employee

 • 

2.1K Messages

18 minutes ago

Hello, @user_uzpa8k

 

Sorry for this inconvenience with your blocked email address. Can you check the link in this support article https://www.xfinity.com/support/articles/determine-blocked-ip-address to determine if you can remove the block? 

 

 

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