Hello, thank you for taking the time to reach out on social media. To access your account information will you please provide your name and the name of the account holder if different, and the full service address including city, state and zip code?
How are you trying to access your email? Are you getting any error messages and if so what are they exactly?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
Hello and welcome to Comcast! @user_4i76jk, I am sorry to hear that you are not able to receive emails. If you do not mind me asking, how are you accessing your emails?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityKrista
Official Employee
•
1.2K Messages
2 months ago
Hello, thank you for taking the time to reach out on social media. To access your account information will you please provide your name and the name of the account holder if different, and the full service address including city, state and zip code?
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