KittyMom's profile

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539 Messages

09/11/2026 11:58 PM

Not Receiving Emails Sent From Gmail to My Comcast Email Address

The issue just started today, 9/11/26.  A friend texted me that they received a notice from Gmail that their email to me did not go through.  Here is the notification:

I tired sending a test message from my own Gmail account to my Comcast email address and the email has not been received.  Email was sent at 7:12 p.m.

Next I sent a test message from my Comcast account to my Gmail account and the message was received instantly.  I then replied to that message to see if it would be received in my Comcast account but it has not been received.

Please advise and thanks.

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539 Messages

2 days ago

The reply to the message sent from Comcast to Gmail and back to Comcast was just received 45 minutes later; however, the original message sent at 7:12 p.m. from Gmail to Comcast has not been received as of 8:12 p.m.

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@KittyMom

The reply to the message sent from Comcast to Gmail and back to Comcast was just received 45 minutes later; however, the original message sent at 7:12 p.m. from Gmail to Comcast has not been received as of 8:12 p.m.

Are you able to log in to webmail and check your email there to see if it arrived?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

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It's not there either; neither the message I initiated from my Gmail nor the one my friend sent.

The only message received from Gmail was the one I initiated from my Comcast email to Gmail and then replied to.

Thanks for the reply.

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539 Messages

3 hours ago

I just tried a second test message from my Gmai account to my Comcast email address and Gmail sent me a delivery delayed message stating "The response from the remote server was:

421 4.2.0 74.125.230.205 Throttled - try again later. Please see https://postmaster.comcast.net/smtp-error-codes.php#RL000001"

Hopefully this will help an Xfinity employee to correct the problem.

Please advise and thank you.

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539 Messages

1 hour ago

Working w/CSA Support.

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