Redfordl's profile
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Regular Contributor


189 Messages

Tue, Jan 5, 2021 8:00 AM

Not receiving e-mails in comcast

I am not receiving e-mails in one of my comcast accts,but yes on others. As of yesterday jan 4. Have not made any e-mail setting chages .please help!!




1 Message

25 d ago

I am having problems receiving my comcast email for the last two days


Bronze Problem Solver


2.1K Messages

On what device/app are you not receiving your Comcast email?  The Xfinity Connect mobile app was disabled/retired on 4/20 (2 days ago).  Have you tried the Xfinity Connect Web access at ?


Official Employee


139 Messages

Hi there! We would be happy to assist you with your Email issue. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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