goldengirl12's profile
goldengirl12
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Contributor

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53 Messages

Thu, May 14, 2020 9:00 PM

Not receiving emails and not able to delete emails

Not able to receive or delete emails

Responses

Official Employee

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580 Messages

1 y ago

disable email safe list. Only emails in the specified safe list can send emails to you - the server will drop all other emails. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

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12 Messages

1 m ago

I have not been able to delete emails for the last couple of days.  Also, why does it take several attempts to open my emails every morning, often getting "this service is not available right now".

Official Employee

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177 Messages

Hello, @, thank you for reaching out in our forum and giving me a chance to help you with your email concerns. I'm always checking my emails, and consider it an important tool, so I totally see where you're coming from. I can definitely help you, I have your back all the way. Are you using the Connect app or our website to access your emails? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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