Visitor
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1 Message
Not receiving email from trusted partner.
A business associates email is not coming through today, but all other emails are fine. He is receiving an error message that the comcast server is throttled. Error message from remote server was 451 4.2.0 throttled. Sender's email address is [Edited: "Personal Information"]
Can you please help me to resolve this issue? Messages aren't blocked or going to spam.
XfinityRay
Official Employee
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3.7K Messages
12 hours ago
Greetings, @user_immp5z! Thank you for reaching out about the emails not coming through. Do you check your emails on our Xfinity website or through a 3rd party email program like Outlook? Did you used to receive emails from this same sender or is this the first time they have tried to send them to you?
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