Visitor

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1 Message

Monday, February 9th, 2026 8:06 PM

Not Receiving Email [Edited]

Have not received email on my desktop since last Thursday.

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Expert

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115.9K Messages

2 days ago

Concern moved here to the E-mail help section for assistance. 

Expert

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29.8K Messages

2 days ago

@user_aw5z7a 

If you send yourself an email from some other account you have like Gmail or Yahoo, etc, does it get through OK?  Are you referring to a Comcast email address not getting incoming email?  How are you accessing the account?

Official Employee

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2.1K Messages

3 hours ago

user_aw5z7a thank you for using the Xfinity Community Forums page to reach out regarding your email concerns. Have you already attempted the suggested step of testing your email from another account?

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