biovarner's profile

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2 Messages

Wednesday, August 19th, 2020 5:00 PM

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Not receiving Comcast emails on my phone the last couple of days

I have not been receiving Comcast emails on my phone the past couple of days.  I have to log in via my Desktop to retrieve.  I already checked my password and verified everything is working.  Is this an issue I can correct or something else?

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New Poster

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1 Message

5 years ago

Comcast mail

Expert

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29.7K Messages

5 years ago

How are you accessing the email on the phone?  With the browser, or the native mail app that's part of the OS, or the Xfinity Connect mobile app?  Exactly what happens when you try to access the email?  What kind of phone is it?

New Poster

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2 Messages

5 years ago

It's on my iPhone email app.  It tells me "imap.comcast.net" is not responding.  But I can access from my iPad or desktop.  Its an iPhone XS Max.

Expert

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29.7K Messages

5 years ago


@biovarner wrote:

It's on my iPhone email app.  It tells me "imap.comcast.net" is not responding.  But I can access from my iPad or desktop.  Its an iPhone XS Max.


 If you use only the webmail UI and Safari instead of an app, does the account work OK?

Visitor

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1 Message

4 years ago

I am having the same issue, with one weird exception.  I got one email at 2am!   This started yesterday.  I access my Comcast account via Safari.  

Expert

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31.9K Messages

@user_8521f9

Please start a new thread describing your problem.  

Closing this year old thread.

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