Not receiving astrospheric.com verification codes in email.

I don't see Advanced Security anywhere. How do I find it?

I have no Spam and Filter rules.

I won't set up an allowed list as everything else gets blocked and I'd like the occasional email from unexpected sources, as I do genealogy work, and those unexpected emails often know a ton about my family. If allowed acted as a whitelist only I'd do that, but it's not an acceptable solution here.

Thank you for your reply, @dwm042 To disable Xfinity Advanced Security, open the Xfinity app, go to the Security tab, tap the Advanced Security tile, and select Turn Off. Alternatively, you can use the Xfinity Assistant or access the settings via the website to manage this feature.

I look a look at the settings in webmail. If the emails were getting to the Spam folder, then I would be able to see them. They are not getting to the spam folder so allowing spam there would not do me any favors, as the block is upstream of that setting. I don't use the Xfinity app, just as I don't use banking apps on my phone.

I do apologize, @dwm042 I would recommend that you contact our Customer Security Assurance team so that team can look further into this issue deeper for you. You can contact that team by contacting our Customer telephone support team and ask to be transferred to that department.