not receiving any resetting password emails from nike and finishline

i tried to contact comcast service, representatives didn't help much at all, no filter rules no forwarding email. they can't figure it out.. tried to resetting my password in nike.com or finihsline.com. never got anything back from them. i have tried to contact nike and finishline, they said no issues from their end. i don't know what's going on with comcast email.. i read a lot of posts people is having same issues with resetting the password, but doesn't look like have solutions.