beckham7's profile

Regular Visitor

 • 

2 Messages

Fri, Aug 7, 2020 7:00 AM

Closed

not receiving any resetting password emails from nike and finishline

i tried to contact comcast service, representatives didn't help much at all, no filter rules no forwarding email. they can't figure it out.. tried to resetting my password in nike.com or finihsline.com. never got anything back from them. i have tried to contact nike and finishline, they said no issues from their end. i don't know what's going on with comcast email.. i read a lot of posts people is having same issues with resetting the password, but doesn't look like have solutions. 

Latoque

Expert

 • 

29.3K Messages

2 years ago

Call Comcast security and see if there is a blocking issue for those sender's domains--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

Regular Visitor

 • 

2 Messages

2 years ago

I tried, no luck. They said they did not block or see any errors from their end

Official Employee

 • 

102 Messages

2 years ago

@beckham7 I am sending you a PM with more details. 

forum icon

New to the Community?

Start Here