1 Message
not getting my comcast emails
I sent a test email to my comcast email from my gmail email account. Gmail shows sent but not showing up in my comcast.net email. Not showing in spam.
I haven't received any emails to my comcast email since 3/29/25.
Please help.
Thanks,
Marlen
XfinityAmira
Official Employee
•
4.1K Messages
7 days ago
Hello user_7euh99, thanks for taking the time to reach out on our Forums. We appreciate you being a customer with us, and I am sorry to hear that your email is not properly working. My team is here to help and would like to further look into this on our end. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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