Not getting emails

I am not getting certain emails I should be getting (even when people reply to me) and I don't understand what's going on.
I generally get my email through Apple Mail, also on my Iphone, but when I went to check it directly from Xfinity Email, the emails are not there either.
I need to fix this ASAP. I'm missing important emails from work.

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user_rc18a8

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2 Messages

22 days ago

Check your email settings in the Xfinity App. The same thing has happened twice and both times someone entered an email address in the auto forward field in the settings. It was not an email address I used or recognized.

Call Xfinity email security at 888-565-4329 if that has happened to you.

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@user_rc18a8

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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22 days ago

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user_b45ff9

Not getting emails

user_rc18a8

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