dokey347's profile

Frequent Visitor

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10 Messages

Tue, Jan 12, 2021 10:00 AM

Not getting emails on my IPhone

Why am I not getting my emails on my IPhone but I’m getting them on my Laptop?
Latoque

Expert

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29K Messages

9 m ago

On the laptop, do you have the account enabled in a client using POP3?  If so, it may be downloading the messages and then deleting them from the server.  If that is the case there is nothing for the phone to "see" when you check the email on it.  Are you using the native Mail app that comes on the phone, or just Safari and the webmail UI?

dokey347

Frequent Visitor

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10 Messages

9 m ago

I’m not very Tec savvy so I don’t know 🤷‍♀️ but I appreciate you trying to help me 😊

Visitor

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3 Messages

2 m ago

I am not Tech savvy either.  Have tried to get Apple support but they can't seem to help me.  I have to go on comcast.com to check my e-mail on my iphone.  My e-mails download on my computer but not on my iphone,  It keeps giving me a message that Comcast is not available.

Again

Expert

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26.5K Messages

@user_d00698 What settings do you have on your iPhone?  And what app are you using?

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