mf_ryan's profile

Regular Visitor

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2 Messages

Fri, Dec 27, 2019 8:00 PM

Not getting emails from Southwest Airlines

I have not been receiving email comfirmations etc. into my comcast.com email just from southwest. Getting all other emails. Has anyone had this problem? 

Thanks

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New Poster

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1 Message

1 y ago

I haven't had the issue with Southwest but other valid emails are being directed to my spam folder.  No matter how many times I flag them as not spam, they still go there.

Latoque

Expert

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28.7K Messages

1 y ago


@mf_ryan wrote:

I have not been receiving email comfirmations etc. into my comcast.com email just from southwest. Getting all other emails. Has anyone had this problem? 

Thanks


Southwest has long been a problem with Comcast email.  Call security and see if they can help with this-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

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2 Messages

1 y ago

Thanks for the reply. I reported it and then I spoke to the next “higher up” person and they said that they are working on it. So,
Not sure what that means?!? Still not getting anything from SW

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