Visitor
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2 Messages
Not getting any email after updating password. Need immediate support.
I updated my Xfinity password and now not getting any new emails for 2 days. This is direct on the Xfinity site, not on a 3rd party. Using a Mac, accessing Xfinity directly from Google Chrome. Please respond as I can't find any customer services on your site. (the AI chat is a joke!)
user_jmn6
Visitor
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2 Messages
12 hours ago
Finally found customer service phone number (from another customer not from the site) 1-888-565-4329. They found a hidden filter on that only accepted certain emails - even though I had already checked and deleted all filters from my end. Hopefully the missing 2 days will come in now.
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EG
Expert
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117.4K Messages
11 hours ago
Moved here to the E-mail help section.
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