User525's profile

Contributor

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29 Messages

Tuesday, September 3rd, 2024 4:12 PM

Closed

Not getting an icon notification when I have new/unread emails, anymore.

When I use to navigate to my.xfinity.com and use the drop-down menu on the right to go to my email, if there was new emails, you'd see an red dot or icon notify you of new emails. Now, this is all you see:

I had one new/unread email upon taking these screencaps, but you wouldn't know it before clicking on the mail icon. Is anyone else having this problem? Is there a setting to fix this?

Accepted Solution

Contributor

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29 Messages

8 months ago

This issue seemingly resolved itself. I will not be marking any reply as "Accepted Answer" because this was not actually solved by the Community. In fact, the troubleshooting done here and in my messages was not particularly helpful, at all.

Contributor

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29 Messages

8 months ago

Is anyone else having this issue?

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