Not getting an icon notification when I have new/unread emails, anymore.

When I use to navigate to my.xfinity.com and use the drop-down menu on the right to go to my email, if there was new emails, you'd see an red dot or icon notify you of new emails. Now, this is all you see:

I had one new/unread email upon taking these screencaps, but you wouldn't know it before clicking on the mail icon. Is anyone else having this problem? Is there a setting to fix this?