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maarch
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Wednesday, February 18th, 2026 4:37 PM

Not all of my emails from my xfinity email are autoforwarding to my gmail.

Hello,

Have have enabled autoforwarding from my xfinity email to my gmail account. I get most of the emails but not all of them. How do I fix this issues?

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XfinityJeffB

Official Employee

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17 Messages

6 hours ago

 

maarch Thank you for using our Xfinity Forums, we appreciate you taking the time to contact us about your email questions. The information in this article should help: 

To set up auto-forwarding in Xfinity Email, follow these steps:

  1. Sign in to Xfinity Email with your Xfinity ID and password.
  2. Click the **Settings** icon in the upper-right corner and select **Email Settings**.
  3. In the left menu, choose **Auto Forward**.
  4. Check the box to **Enable email forwarding** and enter the email address for forwarding.
  5. Optionally, check the box to **Save a copy of forwarded mails**.


This allows you to automatically forward emails to another address while keeping a copy in your Xfinity account. Please let us know if this helps you.

 

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@XfinityJeffB​ 

How does this help the customer?  Most of their emails are being forwarded, but not all of them.  They need to know why?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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