1 Message
not able to send or receive email
not able to send or receive email for more than a week. Keep getting Xfinity alert that 2 of my email accounts need to be updated, but that doesn't fix the problem. This forum is overflowing with the same complaint. Robot assistant is useless. No way to talk to a human being. I doubt Xfinity pays any attention to this forum.
XfinityChelseaB
Official Employee
•
1.3K Messages
9 months ago
Hello @user_czkjrq, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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