Visitor
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23 Messages
Not able to access email, server error
My husband can log in to his Comcast email but his In-box doesn’t load. A message comes up that says “an error occurred inside the server which prevented it from fulfilling the request.” I spent a good portion of the day on Sunday taking with their support, they assigned a ticket number but don’t call back with any updates. When I call back they ask me the same questions, things we’ve already tried on 4 different devices. He has not been able to get his email in box for 27 hours. He also can’t send an email. We have been Comcast customers for 19 years. The last support person I called asked me the same questions I had been asked on the last 3 calls, then hung up. Can someone please help?
user_27489f
Visitor
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2 Messages
2 years ago
Yes! This has happened to me ALL day!
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user_fde444
Visitor
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23 Messages
2 years ago
It says “possible reasons: server is down or temporarily unavailable. Please try again in a few minutes” but it has been 30 hours with no in box.
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summerone
Frequent Visitor
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16 Messages
2 years ago
I am having this same problem today. An error occurred inside the server which prevented it from fulfilling the request.
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user_3845fb
Visitor
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1 Message
2 years ago
I am experiencing the identical issue as the previous poster, summerone, at pretty much the same time.
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kak21
Regular Visitor
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5 Messages
2 years ago
I've had the same problem sending/receiving emails today since about 10 am. Thus begins another week of issues with Comcast..........
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kak21
Regular Visitor
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5 Messages
2 years ago
"IMAP server refuses to import one or more E-Mails. just got this message when trying to compose email
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Anon39065
Contributor
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80 Messages
2 years ago
Same here in Olympia, WA.
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user_5ea4fa
Visitor
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4 Messages
2 years ago
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Goki1999
Visitor
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1 Message
2 years ago
Also happening to me up here in Connecticut. A little relieved to find that I am not the only one.
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kak21
Regular Visitor
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5 Messages
2 years ago
Getting this one too...STILL cannot send or search email
Is anyone from Comcast reading this thread to fix the problem?
Error
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user_69abad
Contributor
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44 Messages
2 years ago
I posted to the forum about this over two hours ago and was directed to send a DM to Xfinity Support. I did that at 1:25 CST. Still no answer from Xfinity. BAD day for this to happen with probating my father's estate. I can't email my lawyer back with the attachment she requested.
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user_278c42
Visitor
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1 Message
2 years ago
HOURS now of no emails! What is going on!?!
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user_69abad
Contributor
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44 Messages
2 years ago
**Update: March 13: 3:45 PM ET
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kak21
Regular Visitor
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5 Messages
2 years ago
My email is working now.
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summerone
Frequent Visitor
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16 Messages
2 years ago
yea🎉🥳! working now!
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